What is Mediation?

Mediation is a type of meeting that you can use to help you solve problems with other people that you haven’t been able to work out without some help. In mediation, the way we help you with this is by having an extra person in the room during this meeting called the ‘mediator’. Their job is act as a neutral person to help the parties have a conversation about their dispute in a safe and supportive environment. They are also there to make sure each side is civil and respectful to each other. The aim of mediation is to reach an agreement.

Why would I do it?

The point of the meeting is to have a conversation where each side gets to express their biggest concerns about the problem, in a professional environment. Mediation is a quicker, cheaper and less stressful way to solve your problems than going to court.

What will it look like?

Mediation will usually be a meeting between you, the other party and the mediator. This meeting could be in person, or via telephone or video conference (which is particularly useful at the moment being Covidsafe). There are also options for mediation where safety is a concern, where each side doesn’t have to be in the same room or speak to each other necessarily.

The mediator will usually speak to each side individually first, so they can get a sense of what you want out of the meeting. Then everyone will come together and have a conversation that is guided by the mediator, usually following an agenda. Each side will have a chance to voice what their biggest concerns are, which then you will then work on a variety of possible solutions. The mediation is confidential and allows you to speak freely.

What does the mediator do?

The mediator is there to help keep things civil and safe, as well as providing the structure and guidance to keep your conversation productive to solving problems. By ensuring the conversation stays on track, mediation is an effective tool in working towards an end result. Mediators are also very helpful at coming up with a variety of possible solutions and creating final agreements using terms that both sides are comfortable with. Sometimes, it may take a few sessions of mediation to achieve this final result but each small step you take contributes towards an agreement you will be able to work with.

How do I start one?

If this sounds like something that would be helpful to you contact us here at Dispute Resolution Centre Australia today.

Written by Cassandra Kalpaxis


Family Law Mediator